Luxury Hotel Operations Manager
il y a 1 semaine
Accor Hotels is a leading hospitality company that thrives on care and kindness. We offer a unique opportunity to be part of a global team that leads the way in local sustainability initiatives. Our company culture empowers employees to make a meaningful impact and maintain their wellbeing.
What We Offer
As a General Manager at Accor Hotels, you will be part of a supportive and inclusive team that recognizes your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best.
Job SummaryWe are seeking a passionate General Manager to oversee daily operations at our new luxury hotel. This role offers an incredible learning opportunity to shape the hotel's success from the start. You will work closely with our Vice President of Operations to ensure everything aligns with our mission, vision, values, and standards.
Your main focus will be maximizing financial performance, guest satisfaction, and Heartist engagement. You will bring your personal touch to our hospitality and foster positive owner relations while implementing and monitoring strategic goals and objectives.
Key Responsibilities- Minimum of five years' experience in luxury hotel management
- College degree required
- Fluent in French and English
- Good understanding of the local market, with prior experience in Latin America, the Caribbean, or South America
- Excellent interpersonal and communication skills
- Adaptable and flexible, with the capacity to set high goals and standards for smooth hotel operations
- Strategic, creative, and able to clearly communicate how plans will deliver on overall goals
- Effective management style: hands-on, approachable, and aligned with our Leader model
- Demonstrated leadership and organizational skills
- Bottom-line oriented with an emphasis on quality guest service and team building
- Understanding/experience of union relations, where applicable
- PASSION & PRIDE: Be passionately in love with our Brands, our Guests, and our People. Use your E.Q.
- EXCELLENCE: Comprehensive business approach, driving all levers to be best-in-class hôteliers
- EMPOWERMENT: You are all Entrepreneurs, fully accountable, with strong KPIs and freedom too.
- PROXIMITY: Family spirit, responsiveness, solidarity & constant dialogue with the field
- TRUST & TRANSPARENCY: Share everything, no taboo. Feedback is a gift.
- LONG-TERM RELATIONSHIP: With owners as well as talent. Creating a strong sense of belonging.
- BESPOKE & FREE: 100% experience-driven, Tailored services. Unlock creativity
Apply Now
Visit careers.accor.com to learn more about this exciting opportunity.
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