Technical Support Specialist for SI Maintenance
il y a 3 semaines
ENGIE Green is a leading entity in the energy transition sector. Our dedicated team at ENGIE Green assists clients in the planning, construction, and management of sustainable energy production facilities, such as wind farms and solar power installations. We take pride in delivering customized, innovative projects that significantly contribute to the energy transition.
Are you seeking new opportunities in a forward-thinking and inclusive organization that values diversity? ENGIE Green's Support and IT Infrastructure team is currently on the lookout for a SI Support Technician.
In the context of our digital transformation, the SI Support Technician acts as the main point of contact for all users, overseeing hardware and software management, addressing user requests and incidents, promoting digital culture, and ensuring the effective utilization of equipment and services.
Your Responsibilities:- User Support and Training: Offer assistance, guidance, and training to users regarding office and communication tools.
- Equipment Oversight: Manage the allocation and return of equipment for personnel.
- Innovative Projects: Engage in the deployment of backup solutions for renewable energy control centers.
- Monitoring and Maintenance: Support monitoring systems for wind and solar assets, including virtual machines and SCADA software.
- Travel and Collaborative Training: Occasionally travel to collaborate with senior technicians.
- Technical Project Leadership: Oversee technical deployment initiatives such as video conferencing, helpdesk services, and onboarding of new employees.
- Educational Background: A minimum of Bac+2 with over 3 years of experience in a related position.
- Customer Service Focus: Committed to ensuring user satisfaction during all interactions.
- Technical Proficiency: Skilled in managing services on infrastructure (VMs on ESX and Azure cloud, SCADA, remote access tools).
- Proactive, Independent, and Organized: A strong team player with the ability to take initiative.
- Enthusiasm for Renewable Energy.
- Dual Focus: Balance your time between traditional office tools and renewable energy technologies.
- Collaborative Environment: Work alongside a diverse team of around thirty colleagues.
- Support for Renewable Energy Initiatives.
- Aspiring Business Vision: Contributing to a responsible energy future.
- Impact on Energy Transition: Assisting ENGIE in becoming a leader in renewable energy.
- Diversity and Inclusion: Opportunities for personal growth in an open-minded environment.
Join the ENGIE Green Team
ENGIE Green is dedicated to fostering diversity, equal opportunities, and an inclusive atmosphere for all. All applications are evaluated based on business needs, job requirements, and individual qualifications, without discrimination. Our differences are our strength.
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