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Hotel Operations Manager

il y a 1 mois

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Front Office Manager

As a key member of our team, you will be responsible for overseeing all front office operations, ensuring exceptional guest satisfaction, and leading the front desk team to deliver outstanding service. Proficiency in hotel management software, including Opera, Medallia, and Hotsos, is essential. If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:

  • Oversee front office operations to ensure seamless guest experiences
  • Lead and manage the front desk team to achieve exceptional service standards
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences

Requirements:

  • Proficiency in hotel management software, including Opera, Medallia, and Hotsos
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively