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Quality Assurance Specialist

Il y a 3 mois

Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Quality Assurance Specialist - Hospitality Channel Management

Objective & Purpose

Are you interested in contributing to the expansion of the hospitality sector? We are seeking a skilled QA Specialist to join our Amadeus Channel Manager Direct (ACMD) team and help develop our innovative cloud-native Channel Manager solution.

The Channel Manager serves as a vital link between numerous hotels and various distribution platforms, aiming to streamline the distribution of Availability, Rate, and Inventory (ARI) along with Reservation delivery from a multitude of Online Travel Agencies (OTAs), Wholesalers, Tour Operators, Channel Managers, and Meta Partners. This includes partnerships with globally recognized entities.

This component is essential for operations, requiring high availability and the capability for extensive scalability to support our future growth objectives.

The primary design features of ACMD include:

  • Speed, scalability, and reliability to handle up to 20 million ARI events daily.
  • Facilitation of necessary orchestration, data model translation, and message conversion between ACMD and its Partners.

By joining this team, you will encounter a novel architecture, gain extensive technical and functional knowledge in a global setting that integrates the best practices from both TravelClick and Amadeus cultures.

We are looking for a driven QA Specialist who is self-sufficient, proactive, and eager to tackle challenges while collaborating with the team to support infrastructure and functional advancements within Hotel IT.

Key Responsibilities

General Accountabilities:

  • Possesses the necessary technical and functional expertise in their field. Understands the Amadeus business and its relation to their area of work.
  • Operates within established procedures or guidelines and contributes insights to influence decisions in their area. Proposes new solutions and improvements by analyzing various information sources.
  • Works with a moderate level of guidance and direction from management.

Specific Accountabilities:

Testing Strategy

  • Participate in specification and architecture reviews, providing feedback on potential impacts, risks, issues, or gaps based on experience.
  • Develop a testing strategy and plan that includes test cases (both functional and non-functional), ensuring traceability with specifications and customer requirements.
  • Ensure that the testing strategy complies with CI/CD guidelines, Green IT principles, and all quality standards (SDL, STDL), as well as industry best practices (ISTQB, etc.).

Testing Expertise

  • Create test cases and develop test scripts.
  • Set up the testing environment, prepare test data, and execute test cases.
  • Provide sign-off (go/no-go) on features based on established exit criteria.
  • Continuously evaluate the need to add, update, or remove test cases in existing regression and CI/CD pipelines as new product features are introduced and based on metrics.
  • As part of maintenance, investigate reported issues, test fixes, and enhance test suites accordingly.

Test Automation

  • Evaluate the necessity of automating certain test scripts.
  • Utilize the test automation framework and contribute to its enhancement.

Defect Management

  • Report defects in software or documentation, assigning appropriate severity levels and providing relevant details for resolution.
  • Verify defect fixes and provide go/no-go decisions for production deployments.

Reporting

  • Communicate test activities to the line organization, software developers, and product definition analysts.
  • Provide visibility on testing campaigns and milestones to all stakeholders.

Support

  • Offer mentoring and tailored support to new team members.
  • Provide assistance to QA peers based on experience.

Knowledge Sharing

  • Share expertise on specific topics (technical or functional) and disseminate knowledge among the QA community and other stakeholders.

Quality Assurance Advocacy

  • Take responsibility for the quality control of projects, products, or releases.
  • Promote quality assurance best practices based on the highest standards within relevant teams and quality communities.

Technical Proficiency

  • Effectively utilize QA tools and frameworks.
  • Propose improvements to existing tools or the development of new ones.
  • Be proactive regarding any issues or changes that may impact the daily tasks of QA peers.

Continuous Improvement

  • Drive initiatives to enhance current quality processes within a dynamic development lifecycle framework.
  • Participate in understanding, measuring, and reducing the environmental impact of tested applications and associated QA activities.

What We Offer

  • Competitive compensation, individual and company bonuses, and a variety of benefits.
  • Flexible remote work options.
  • Generous vacation time, pension contributions, and healthcare coverage.
  • Experience in a complex and critical environment among leading technology firms.
  • Opportunities for professional growth in a truly international and diverse setting.
  • Access to a wide range of training programs to enhance both technical and soft skills.
  • A commitment to diversity and inclusion in the workplace.
  • Enjoy a vibrant office environment with various amenities and activities.

Hiring Process Overview

  • Application Submission : Submit your application online, and our Talent Acquisition team will reach out if your qualifications align with the role.
  • Initial Interview : Engage in a casual conversation to get to know each other better.
  • Online Assessments : Depending on the position, you may be required to complete online tests.
  • Interviews : Meet with members of the talent team and the team you are interested in joining.
  • Job Offer : If selected, our Talent team will extend a job offer.
  • Join Our Team : Become part of a global team where you can develop your skills and build a meaningful international career.

Commitment to Diversity & Inclusion

Amadeus is dedicated to being a leader in Diversity, Equity, and Inclusion within the tech industry, fostering a culture of belonging and fairness, and attracting top talent from diverse backgrounds.

Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.