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Food and Beverage Team Leader
il y a 1 mois
Join Accor, a leading hospitality company, as a Food and Beverage Team Leader and be part of a dynamic team that delivers exceptional guest experiences.
About the Role:As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage operations are provided to the agreed standard in a timely manner. You will act as the greatest ambassador to our hotel, playing a fundamental part in the food and beverage experience of our guests.
Key Responsibilities:- Ensure that the catered event is serviced in the appropriate manner, liaising with the kitchen to make sure guests' expectations are exceeded.
- Manage the team in the absence of the Operations Manager or F&B Manager.
- Train and develop the Banquet team.
- Assist the Operations Manager or F&B Manager to ensure all events are correctly set up and organised.
- Ensure that rooms for private dining are set up in a timely manner to the agreed standard as per the BEO or the Client's wishes.
- Ensure the stock of china, glass, and other inventory is on site and ready for use and is sufficient to meet the demands of the business.
- Ensure that the private dining rooms are cleared down immediately after use and set up ready for the next day's business.
- Be self-managing in the control and the monitoring of these items to maximise profitability.
- Assist in leading, mentoring, and training the Food & Beverage Operations team.
- Supervise and delegate duties.
- Ensure brand standards are maintained.
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
- Experience in a similar position is essential.
- Customer service focused.
- Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
- Service oriented with an eye for details, passion, and innovative for Food & Beverage.
- Good presentation and influencing skills.
- Flexible and able to embrace and respond to change effectively.
- Self-motivated and energetic, able to set priorities.
- Commitment to professional values – brand conscious.
- Training and development programmes.
- Discount card to be used in Accor hotels worldwide.
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C).
- Meals on duty.
- Uniforms and dry cleaning.
- Recommend a friend scheme.
- Employee Advisory Service.
- Discounts in shops and Hotel's partners (Europcar, Merlin Entertainment etc.).
Must be eligible to live and work in the United Kingdom at the time of application.