Customer Service Representative

il y a 4 semaines


Paris, Île-de-France DKV Mobility Temps plein

{"title": "Customer Service Role", "description": "At DKV Mobility, we are seeking a skilled Customer Service Employee to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Handle customer inquiries and resolve issues in a timely and professional manner
* Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
* Provide training and support to customers to help them become autonomous
* Manage financial risk and ensure compliance with company policies
* Draft and send letters and emails to customers as needed

**Requirements:**

* Proficiency in Microsoft Office, particularly Excel
* Strong computer skills and ability to learn new software quickly
* Excellent communication and interpersonal skills
* Ability to work in a team environment and adapt to changing priorities
* Intermediate level of English

**Why DKV Mobility?**

We are a dynamic and growing company that values our employees and provides opportunities for professional growth and development. We offer a comprehensive benefits package, flexible working hours, and a supportive work environment.

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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