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Housekeeping Supervisor

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Shift Leader to join our team at Sofitel Noosa Pacific Resort. As a key member of our Housekeeping Management team, you will be responsible for leading and supervising a team of housekeepers to ensure the highest standards of cleanliness and service are maintained in our guest rooms and public areas.

Key Responsibilities:

  • Conduct daily briefings with housekeeping staff to review tasks and objectives
  • Manage and supervise all tasks of the housekeeping team, including room cleaning, linen management, and equipment maintenance
  • Conduct regular room checks to ensure cleanliness and quality standards are met
  • Attend to reports of damage or malfunction in hotel rooms and take corrective action as necessary
  • Record room status and report any issues to the Executive Housekeeper
  • Assist the Executive Housekeeper in assessing team members' attendance and performance
  • Support the housekeeping team during peak periods to ensure efficient room cleaning and guest satisfaction

Requirements:

  • Previous experience in housekeeping within a hotel environment, preferably in a four or five-star hotel
  • Strong attention to detail and ability to maintain high standards of cleanliness and quality
  • Exceptional organizational and time management skills, with ability to prioritize tasks and manage multiple responsibilities
  • Ability to work effectively in a team environment and provide leadership and guidance to housekeeping staff
  • Superior customer service skills, with ability to provide a positive and welcoming experience for guests
  • Flexibility to work a rotating roster, including weekends and public holidays, predominantly with afternoon shifts

Benefits:

  • Opportunity to work with a leading hotel brand and contribute to the success of our team
  • Competitive salary and benefits package, including generous discounts on food and beverage, accommodation, and other Accor benefits
  • Professional development opportunities, including training and development programs
  • Chance to work in a dynamic and fast-paced environment, with opportunities for career growth and advancement