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Store Operations Coordinator
Il y a 2 mois
As a Store Operations Assistant at Burberry, you will play a vital role in supporting the store's back-of-house operations. Your passion for the brand and professionalism will be essential in ensuring the efficient and effective management of store operations.
Key Responsibilities- Inventory Control: You will be responsible for all aspects of inventory control, including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
- Supporting the Sales Team: You will assist the sales team in retrieving stock in a timely manner, including Omnichannel and stock pullback, to ensure seamless customer service.
- Back-of-House Maintenance: You will maintain the back-of-house area in a tidy and compliant manner, adhering to Retail Operations and Standards.
- Quality Control: You will conduct quality control checks on all products at all times and report any issues to the store lead.
- Aftersales Support: You will support the aftersales process, including alterations, repairs, and personalization, to elevate the client experience.
- Equipment Maintenance: You will ensure all stockroom equipment is working and fully operational, raising any concerns through the Ask services immediately.
- Administrative Tasks: You will perform ad-hoc administration tasks, including answering telephone calls, responding to customer service inquiries, and liaising with suppliers.
- Event Support: You will provide support for events, visual merchandising, stock taking, and other duties as required by store management.
- Organizational Skills: You will possess excellent organizational skills and meticulous attention to detail.
- Communication Skills: You will have excellent communication skills, both verbal and written.
- Computer Skills: You will have intermediate computer skills in core Microsoft software.
- Previous Experience: Previous experience with SAP is desirable.
- Teamwork: You will be able to work well in a team and adapt to a busy team environment.
The efficiency of store administration will be a key measure of your success in this role.
Equal Opportunities EmployerBurberry is an Equal Opportunities Employer and treats all applications equally, recruiting purely on the basis of skills and experience.
