Contract - Operations Delivery Manager

il y a 3 semaines


Strasbourg, Grand Est, France SPIEgroup Temps plein

Operations Delivery Manager - Job Overview

The Operations Delivery Manager plays a crucial role in overseeing Managed Services agreements within the SPIE ICS sectors. Adhering to ITIL methodologies, they serve as the primary liaison for our Key Account clients (large enterprises) concerning deployment operations, service agreement oversight, and financial management.

  • Execute and oversee the operational elements of contracts.
  • Supervise dedicated teams assigned to their contracts.
  • Initiate improvements in service quality and innovate new service offerings.
  • Conduct financial oversight of assigned contracts in collaboration with Financial Control.

Qualifications:

  • Bachelor's degree to Master's degree in Information Technology with a minimum of 5 years of relevant experience.
  • Proven track record in a comparable position within an industrial IT operational setting requiring ITIL expertise and discipline.
  • Client-oriented with strong analytical capabilities, inquisitiveness, and a collaborative spirit.
  • Desirable technical knowledge in network systems, cybersecurity, service management, and operational oversight.
  • Proficient in public speaking.

Language Proficiency:

  • French (Proficient or Native)
  • English (Professional proficiency)

About SPIE:

SPIE is a prominent independent European provider of multi-technical services in energy and communications, employing professionals across various countries. SPIE ICS focuses on digital transformation, delivering customized and sustainable solutions in IT initiatives.


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