Travel Experience Coordinator
il y a 4 jours
About Us
At Turkish Airlines, we pride ourselves on delivering exceptional service to our passengers. With a global presence and commitment to excellence, we are constantly seeking talented individuals to join our team.
Salary: The estimated annual salary for this position is around $45,000-$60,000, depending on experience and qualifications.
Job Description
- Main Responsibilities
- We are looking for a detail-oriented and customer-focused individual to handle various tasks related to passenger services, including reservation, ticket sales, and information provision.
- You will work closely with our team to ensure seamless operations at our Sales Office, Airport Office, or both.
- Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring smooth coordination throughout the passenger journey.
- Additional Duties
- You will be responsible for handling processes such as Endorsement, Rerouting, and the return of tickets.
- In cases of lost baggage, you will diligently coordinate with the handling agent to locate and deliver lost items to their owners.
- To support effective management, you will report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.
Required Skills and Qualifications
- Bachelor's degree or high school graduation.
- Minimum 1 year experience in civil aviation or tourism.
- Excellent command of English and proficiency in local language(s).
- Able to thrive in high-pressure situations.
- Strong oral and written communication skills.
- Demonstrated sense of responsibility and ability to make accurate decisions.
Benefits
- Competitive salary range ($45,000-$60,000)
- Opportunities for professional growth and development
- Challenging and dynamic work environment
Contact Information
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