Supply Chain Associate
il y a 2 semaines
**Job Summary:**
Airswift is looking for a highly skilled Associate to help clients map and manage their extended supply chain by connecting with suppliers, assisting suppliers with creating their platform accounts, sharing their information and using the company's platform.
Responsibilities:
- Proactively service and support the company's suppliers.
- Conduct training on products via phone, web-based and face-to-face meetings.
- Collect supplier subscription fees and renewals via outreach efforts.
- Proactively analyze customer service processes and bring forth ideas for continuous improvement.
- Research and develop various resources and reference documents for clients.
**Requirements:**
- Bachelor's degree from an accredited university and/or equivalent work experience.
- Bilingual (verbal and written) in French & English required.
- Previous customer service experience.
- Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications.
- Demonstrated personal initiative.
- Proficient presentation skills.
- Solid analytical and problem-solving ability.
- Ability to work on multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work well in a fast-paced environment.
**Benefits:**
- 60% company-paid insurance premiums for employees and dependents.
- Medical, Dental, Vision, and Life/AD&D Insurance.
- Employee assistance program.
- Retirement matching.
- Long-Term & Short-Term Disability Coverage.
- 30 days of PTO / annual leave.
- Holidays (13 paid holidays in addition to the 30 standard days of PTO).
- Monthly cell phone reimbursement.
- Team-building activities and events, including quarterly kick-off meetings and community volunteer day.
- Matching charitable gift program.
- Professional development and training opportunities.
- Wellness Program: focuses on community, financial, mental, nutrition, physical and social health.
- Business casual, jeans allowed.
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