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Client Relationship Manager

Il y a 2 mois


Nîmes, Occitanie, France Crédit Mutuel Temps plein

About Crédit Mutuel Alliance Fédérale

At Crédit Mutuel, we stand out for our decentralized organization, making us the only non-listed cooperative bank in France. Our focus is on building strong relationships with our customers, who are also the owners of our Group. This customer-centric approach has made Crédit Mutuel the preferred bank in France for 14 years.

What sets Crédit Mutuel apart are the values that have been at the core of the company for over 130 years: a high level of daily autonomy with real decision-making power and significant responsibilities. Joining Crédit Mutuel Méditerranéen means becoming part of an innovative and committed organization. Operating in 13 departments across the Mediterranean basin, our bank acts locally and contributes to local economic development.

Why We're Hiring

Due to the vitality of our organization and the dynamism of our results, we are expanding our team to serve the real economy, promoting sustainable and responsible growth.

Your Role: Client Relationship Manager - Individual Accounts

  • Manage a portfolio of individual clients through various channels, ensuring its performance and development.
  • Advise and support clients at all stages of life.
  • Build long-term relationships with clients based on trust and understanding.
  • Identify and manage financial risks to secure both the client and the entity.
  • Collaborate with internal experts to provide multi-service solutions tailored to client needs.
  • Expand your portfolio by attracting new clients through relationship building and market knowledge.

You will be supported by your Branch Manager and work closely with the entire team.

What We Offer

Crédit Mutuel Alliance Fédérale is a socially responsible and committed organization. We offer a comprehensive social policy that encourages skill development, internal promotion, high-level social protection, and a proactive policy on diversity, gender equality, and work-life balance to support our employees.

  • Profit-sharing and incentive bonuses of up to two months' gross salary based on group results.
  • 11 days off per year.
  • Flexible working hours following a new company-wide QWL agreement.
  • Enhanced social protection.
  • At least one training session per year (95% of employees).
  • Parental benefits.
  • Favorable banking and insurance conditions.
  • Integration program for all new hires.
  • Support for geographical and functional mobility.

What We Look For

Above all, we value your personality. Your demonstrated sales skills from a successful background in client relationship management are essential.

  • Proven ability to build and maintain strong client relationships.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • A commitment to providing exceptional customer service.