Customer Service Representative
il y a 3 semaines
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic team and make a real difference in the lives of our customers.
Key Responsibilities:
* Provide timely and effective customer support via phone, email, and chat
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Collaborate with internal stakeholders to resolve complex customer issues
* Develop and maintain a thorough knowledge of our products and services
* Meet or exceed customer satisfaction targets
Requirements:
* 1+ year of customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong product knowledge
* Bachelor's degree in a related field
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