Guest Services Director

il y a 4 semaines


Paris, Île-de-France Waterford Group Llc Temps plein
Guest Services Director

At Waterford Hotel Group, we are seeking a Guest Services Director to lead our front office team. As a Guest Services Director, you will be responsible for leading and motivating associates, maintaining departmental training, and adhering to brand and Waterford Hotel Group guest service standards.

This role oversees front office associates and direct guest relations, including Guest Service Agents and Night Auditors. A flexible schedule is required, including weekends, holidays, and nights. Key responsibilities include distributing information effectively, based on input from other departments, and executing tasks with the front office team.

Benefits include health insurance, paid time off, and paid holidays for eligible associates. We also offer on-demand pay, pet insurance, and hotel discounts. As a Guest Services Director, you will be responsible for leading a team and ensuring excellent guest service.
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