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Technical Reference for Reception F/H
Il y a 3 mois
Position: Technical Reference for Reception at Caf de la Seine-Saint-Denis
An exciting opportunity is available at Caf de la Seine-Saint-Denis for a dedicated professional to assist beneficiaries in a supportive and friendly atmosphere.
Key Responsibilities:
- Assessing and responding to the needs of beneficiaries
- Coordinating with both internal teams and external partners
- Providing information, guidance, and support to beneficiaries
- Assisting colleagues with daily operational tasks
- Participating in training initiatives
- Sharing knowledge and expertise with fellow social workers
- Working collaboratively towards shared service goals
Qualifications:
- Knowledge of family benefits regulations
- Strong communication abilities
- Capability to handle various situations while fostering positive relationships
- Skills in conflict management
Educational Qualifications:
Possession of the Vadémécaf diploma, along with excellent interpersonal and analytical skills, adaptability, and a team-oriented mindset. Previous experience in customer service is advantageous.
Additional Information:
Employee Benefits:
Comprehensive health coverage, savings plans, options for remote work, training opportunities, and more. Discover the benefits that Caf de la Seine-Saint-Denis provides to its staff.