Loans and Corporate Trust Client Service Manager
il y a 2 semaines
At HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories.
In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition.
We're looking for a skilled and experienced professional to join our team as a Loans and Corporate Trust Client Service and Transaction Manager. As a key member of our team, you will be responsible for providing exceptional client service and transaction management for our corporate clients.
Key Responsibilities:
- Work with internal teams to onboard and close deals, ensuring a smooth and professional execution.
- Build and develop relationships with clients, acting as an advocate for their needs within HSBC.
- Manage non-operational aspects of deals, including documentation review and negotiation, and liaison with arrangers, lenders, and external counsel.
- Provide advice and guidance to junior team members and Operations, and act as an escalation point for local management.
- Identify process and technology improvements to enhance client experience and implement solutions.
Requirements:
- Minimum 3-5 years' experience in a comparable role, with a strong understanding of the Syndicated Loan Market.
- Fluent in French and English, with excellent communication and writing skills.
- Understanding of primary syndication and capital markets.
- Client-focused with a proven record of commitment to excellent customer service.
- Able to work in a pressurised environment and manage priorities effectively.
- Strong time management and presentation skills.
What We Offer:
- Opportunities for career progression, including access to development programmes, mentoring, and coaching.
- A flexible work environment, with opportunities to work internationally.
- A range of benefits, including employer-funded pension, holiday vouchers, and family-focused benefits.
- Resources to support your mental, physical, and social well-being, including free access to Headspace and health checks.
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