International Support Specialist

il y a 3 semaines

Créteil, Île-de-France EssilorLuxottica Temps plein
Join Our Team as a Technical Expert

We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers Opticians and Optometrists.

About the Role

We are seeking a highly skilled Technical Expert to join our team. As a Technical Expert, you will act as a technical reference with customer service, providing technical support and guidance to our customers worldwide. You will be responsible for sharing technical knowledge, actively supporting worldwide technical networks, and contributing to the continuous improvement of products and processes within our Instruments International division.

Key Responsibilities
  • Technical reference for multiple countries in the distribution network: Provide technical support for some countries or entire global network. Act as the central contact for resolving technical issues and addressing inquiries from customers with the R&D team.
  • Knowledge transfer within the network: Maintain and enhance the technical knowledge level of the network by actively sharing training content. Distribute relevant technical documentation to teams across different countries. Conduct training modules to ensure a comprehensive understanding of the products.
  • Participation in the continuous improvement process: Collaborate with internal teams to identify opportunities for improving products and processes. Gather feedback from the distribution network to contribute to the ongoing evolution of products and services. Propose innovative solutions to optimize operational efficiency and customer satisfaction.
  • Project management: Participate in/drive (depending on the complexity of the subject/project) certain projects related to their activities.
Requirements
  • Education: Bachelor's degree in electro-mechanical engineering or any industrial specialty engineering.
  • Experience: Strong professional experience in technical support or technical project management. Solid experience in problem analysis and solving problems. Solid experience with basic software packages and information systems (PC, connectivity).
  • Skills: Responsiveness and customer-oriented approach. Strong listening skills and analytical mindset, enabling the ability to make accurate diagnoses and provide effective solutions. Proficiency in conducting training sessions and a pedagogical sense. Strong English communication skills are a must. Knowledge of optician/optometrist industry is a plus.
What We Offer

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

  • International Technical Support Specialist

    il y a 6 jours

    Créteil, Île-de-France EssilorLuxottica Temps plein

    At EssilorLuxottica, we are seeking a highly skilled International Technical Support Specialist to join our team. As a key member of our Instruments division, you will play a critical role in providing technical support to our customers worldwide.Key responsibilities include:Providing technical expertise to customers and internal teamsDeveloping and...

  • International Technical Support Specialist

    il y a 3 jours

    Créteil, Île-de-France EssilorLuxottica Temps plein

    At EssilorLuxottica, we are seeking a highly skilled International Technical Support Specialist to join our team. As a key member of our Instruments division, you will play a crucial role in providing technical support to our customers worldwide.Key Responsibilities:Act as a technical reference for multiple countries in our distribution network, providing...

  • International Support Specialist

    il y a 1 mois

    Créteil, Île-de-France EssilorLuxottica Temps plein

    About the RoleWe are seeking a highly skilled International Support Engineer to join our Instruments Division at EssilorLuxottica. As a key member of our technical team, you will play a critical role in providing expert support to our customers worldwide.Key ResponsibilitiesAct as a technical reference for multiple countries in our distribution network,...

  • International Support Specialist

    il y a 3 semaines

    Créteil, Île-de-France EssilorLuxottica Temps plein

    Join Our Team as a Technical ExpertWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers, Opticians, and Optometrists.About the RoleWe are...

  • International Talent Acquisition Specialist

    il y a 4 semaines

    Créteil, Île-de-France International Chamber of Commerce Temps plein

    Job Title: Stage Talent Acquisition SpecialistAs a key member of the International Chamber of Commerce team, you will play a crucial role in shaping the organization's talent acquisition strategy. With a focus on international recruitment, you will work closely with internal stakeholders to identify and attract top talent from around the world.Key...

  • International Support Specialist

    il y a 2 semaines

    Créteil, Île-de-France EssilorLuxottica Temps plein

    Join Our Team as a Technical ExpertWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers, Opticians, and Optometrists.About the RoleWe are...

  • International Talent Acquisition Specialist

    il y a 4 semaines

    Créteil, Île-de-France International Chamber of Commerce Temps plein

    Job Title: Stage Talent Acquisition SpecialistAs a key member of the International Chamber of Commerce team, you will play a crucial role in shaping the organization's talent acquisition strategy. With a focus on international recruitment, you will work closely with internal stakeholders to identify and attract top talent from around the world.Key...

  • International Talent Acquisition Specialist

    il y a 4 semaines

    Créteil, Île-de-France International Chamber of Commerce Temps plein

    Job Title: Stage Talent Acquisition SpecialistAs a key member of the International Chamber of Commerce team, you will play a crucial role in shaping the organization's talent acquisition strategy. With a focus on international recruitment, you will work closely with internal stakeholders to identify and attract top talent from around the world.Key...

  • International Technical Support Specialist

    il y a 21 heures

    Créteil, Île-de-France EssilorLuxottica Temps plein

    At EssilorLuxottica, we are seeking a highly skilled Technical Support Expert to join our team. As a key member of our Instruments division, you will play a critical role in providing technical expertise to our customers worldwide.Key Responsibilities:Act as a technical reference for multiple countries in our distribution network, providing technical support...

  • Spécialiste en Support d'Application

    il y a 6 jours

    Créteil, Île-de-France beBee Professionals Temps plein

    beBee Professionals recherche un Spécialiste en Support d'Application pour son siège à Créteil.Le candidat idéal devra avoir une expérience significative dans le développement et le support des applications, ainsi qu'une connaissance approfondie des technologies de l'information et des systèmes d'exploitation.Les principales responsabilités du poste...

  • Spécialiste en support technique informatique

    il y a 7 jours

    Créteil, Île-de-France beBee Professionals Temps plein

    beBee Professionals recherche un Spécialiste en support technique informatique pour son siège à Créteil.Le candidat idéal devra avoir une formation technique et une expérience professionnelle dans le domaine du support technique. Il devra également être capable de résoudre des problèmes techniques complexes et de fournir un soutien technique aux...

  • Spécialiste en Support Technique Informatique

    il y a 1 mois

    Créteil, Île-de-France beBee Professionals Temps plein

    L'entreprise beBee Professionals recherche un spécialiste en support technique pour son siège à Créteil.Le candidat idéal devra avoir une formation technique et une expérience professionnelle dans le domaine du support technique. Il devra également être capable de résoudre des problèmes techniques complexes et de fournir un soutien technique aux...

  • Spécialiste en Support Technique Avancé

    il y a 1 mois

    Créteil, Île-de-France beBee Professionals Temps plein

    L'entreprise beBee Professionals recherche un spécialiste en support technique pour son siège à Créteil.Le candidat idéal devra avoir une formation technique approfondie et une expérience professionnelle dans le domaine du support technique. Il devra également être capable de résoudre des problèmes techniques complexes et de fournir un soutien...

  • Technical Support Specialist

    il y a 1 mois

    Créteil, Île-de-France EssilorLuxottica Temps plein

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Instruments Division at EssilorLuxottica. As a key member of our team, you will play a critical role in providing technical expertise and support to our customers worldwide.Key ResponsibilitiesAct as a technical reference for multiple countries in our distribution network,...

  • Spécialiste commercial international

    il y a 3 semaines

    Créteil, Île-de-France Elior Group Temps plein

    MissionL'assistant(e) commercial(e) sera amené(e) à :Préparer les documents relatifs aux appels d'offresMettre en place le référencement et l'appel à la candidature commercialeDéposer les éléments sur les plateformes pour lancer la candidatureGérer les différentes plateformes relatives aux appels d'offres : questions, mise à jour des informations...

  • Administrative Support Specialist

    il y a 6 jours

    Créteil, Île-de-France Mindray DS USA, Inc. Temps plein

    Administrative Support Specialist - French OperationsWe are seeking a highly skilled Administrative Support Specialist to join our dynamic French Operations team. As a key member of our team, you will be responsible for providing exceptional administrative support and customer service to our Field Service Engineering team.Key Responsibilities:Manage contract...

  • Technicien en Support et Dépannage

    il y a 3 semaines

    Créteil, Île-de-France beBee Professionals Temps plein

    Offre d'Emploi : Spécialiste du Support TechniquebeBee Professionals recherche un Spécialiste du Support Technique pour son siège à Créteil.Compétences RequisesConnaissance approfondie des systèmes d'exploitation Windows et LinuxCompétences en matière de dépannage et de résolution de problèmesCapacité à résoudre des problèmes...

  • IT Support Specialist

    il y a 4 semaines

    Créteil, Île-de-France Airswift Temps plein

    Job Title: IT Support & Application Management ServiceNow N2Location: We are seeking an experienced IT Support & Application Manager with a focus on ServiceNow for Real Estate. Key Responsibilities: Analyze user needs and provide proactive and high-quality support to ensure seamless service delivery. Manage release and change management, including...

  • IT Support Specialist

    il y a 4 semaines

    Créteil, Île-de-France Airswift Temps plein

    Job Title: IT Support & Application Management - ServiceNow N2Job Description: We are seeking an experienced IT Support & Application Manager with a focus on ServiceNow for Real Estate. In this role, you will collaborate closely with the Head of Real Estate and Logistics to ensure the proper functioning and evolution of our applications.Key...

  • Software Support Specialist

    il y a 4 semaines

    Créteil, Île-de-France Black Recruitment SL Temps plein

    About the CompanyBlack Recruitment SL is proud to partner with a dynamic and innovative French multinational software firm, a leader in 3D simulations, virtual environments, and advanced numerical modeling within the Industry 4.0 space.The company operates globally, serving key industries including Automotive, Aerospace, and Energy, supported by a team of...