Network and Systems Operations Specialist
il y a 2 semaines
Job Title: Network and Systems Operations Specialist
We are seeking a highly skilled Network and Systems Operations Specialist to join our team at Groupe Iliad. As a key member of our operations team, you will play a critical role in ensuring the technical compliance of our services and delivering high-quality results.
Key Responsibilities:
- Manage end-to-end operations, including maintenance and change management, to ensure the smooth delivery of our services.
- Handle customer inquiries and provide timely follow-ups to ensure customer satisfaction.
- Update client environments, including security, software, and operating systems, to ensure optimal performance.
- Open, track, and escalate incident tickets with suppliers to ensure prompt resolution.
- Decommission client services and ensure a seamless transition.
- Meet internal and contractual deadlines for request processing and provide regular progress reports.
Required Skills:
Network Protocols/Technologies:
- TCP/IP, (M,MP)-BGP, HSRP, VRRP
- CIDR/Subnetting
- QinQ
- MPLS (VPNv4, FRR, MPLS-TE, EOMPLS, VPLS)
- QoS (DSCP/IP Precedence/CoS)
- Load balancing
- Firewalling
- Advanced IPv6 (NAT64 etc..)
System Skills:
- Knowledge of system virtualization
- Understanding of Citrix environments
- Netflow/Radius/DNS/MySQL/PGSQL/Apache knowledge
- Programming/scripting language knowledge
- System Administration (LINUX (debian, redhat), Ubuntu, freebsd, WINDOWS)
- Web platform (DNS, NFS, SNMP, DHCP, LVM, PHP-FPM, MySQL, Varnish)
- Hardware knowledge
Additional Skills:
- Performing interventions requiring authorization
- Using authorized equipment
- Connecting a computer to equipment and diagnosing faults from recorded programs
- Supervising a maintenance operation
- Planning maintenance operations
- Executing maintenance operations
- Analyzing maintenance data
- Monitoring maintenance data
- Updating technical documentation
- Providing technical support to quality, maintenance, and methods services
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