Brand Ambassador

il y a 2 semaines


Paris, Île-de-France Tapestry Temps plein
Brand Ambassador Job Description

Tapestry, Inc. is seeking a highly motivated and experienced Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for representing our brands and driving sales and service within a Department Store network across all product lines.

Key Responsibilities:
  • Build and cultivate strong relationships with clients to drive brand awareness and customer retention.
  • Track and analyze store targets to ensure they are met and exceeded, compiling and presenting action plans to the Senior Regional Brand Ambassador where necessary.
  • Monitor in-store activity and present ideas to the Senior Regional Brand Ambassador to identify new opportunities.
  • Manage daily product deliveries and replenishment, ensuring back of house areas are clean, tidy, and well maintained.
  • Complete trade reports in a timely manner and ensure product call outs are shared with the Senior Regional Brand Ambassador/Sales Team effectively and efficiently.
  • Coordinate with the Senior Regional Brand Ambassador to schedule and ensure maintenance of adequate floor coverage.
  • Implement and maintain visual directives in line with the brands visual merchandising guidelines.
Requirements:
  • Minimum of 2 years retail experience.
  • Understanding of working within a department store.
  • Excellent communication, leadership, organizational, and analytical skills.
  • Strong knowledge of industry trends.
  • Self-motivated and the ability to strategize to help develop their business.
  • A strong and passionate team player with the ability to collaborate well with others.
  • Flexible to work hours deemed by the store and CEX, including nights, weekends, and bank holidays.
What Tapestry Can Offer:
  • Health Insurance.
  • Multi-brand discount up to 50% off Coach, Kate Spade, Stuart Weitzman.
  • Meal Vouchers.
  • Transport Allowance.
  • Employee Assistance Programme.
  • Death and Disability Insurance.
Our Competencies for All Employees:
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and 'actionable' positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

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