Technical Lead
il y a 6 jours
Job Summary:
WSO2 is seeking a highly skilled Technical Lead to join our Customer Success Team. As a Technical Lead, you will be responsible for ensuring the efficient and effective implementation of technical support and consultancy services to WSO2 customers. This role requires strong analytical and troubleshooting skills, as well as development skills in Java. The ideal candidate will have experience in and knowledge of enterprise technologies, such as API Management, Enterprise Integration, and Identity and Access Management (IAM).
Responsibilities:
- Deliver efficient solutions for WSO2 customers via on-site consultancy, training, technical meetings, technical calls, and support queries.
- Provide architectural and development leadership to meet customers' technological requirements.
- Assist customers in deploying and maintaining WSO2 products in their environments.
- Troubleshoot and resolve customer-reported incidents, providing solutions and fixes.
- Cultivate customer success by fostering strong business relationships.
Requirements:
- A bachelor's degree in Computer Science, IT, or Engineering with over 6 years of industry experience.
- Strong analytical and troubleshooting skills.
- Development skills in Java.
- Experience in and knowledge of enterprise technologies, e.g., API Management, Enterprise Integration, Identity and Access Management (IAM).
- An effective communicator with an amiable personality and a passion for building business relationships.
- Experience in WSO2's solutions will be an added advantage.
- Authorization to work within the EU.
What We Offer:
- A competitive compensation package.
- A work culture and environment where we value both hard work and flexibility.
- A sensible vacation/leave plan that fits your needs.
- Health insurance for you and your family.
About WSO2:
WSO2 is a company that values diversity and inclusion. We believe that a diverse and inclusive work environment is essential for driving innovation and creating superior experiences for our customers, partners, and employees worldwide. We welcome applications from individuals of all backgrounds and perspectives.
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