Technical IT Specialist

il y a 1 semaine

Puteaux, Île-de-France Transatel Temps plein

Your mission at Transatel will be to drive innovation and efficiency within our IT architecture for telecom services.

Key Responsibilities:

  1. Lead the development and maintenance of our data warehouse to ensure optimal data management and reporting.
  2. Utilize your expertise in machine learning to develop and manage predictive models that enhance our telecom services.
  3. Design and operate workflows using Microsoft Power Automate, streamlining business processes and increasing automation.
  4. Create seamless API integrations, fostering data flow and interoperability.
  5. Develop and maintain data visualization dashboards that provide actionable insights for our telecom operations.
  6. Conduct thorough diagnostics and provide diligent follow-up on technical incidents within our IT architecture.
  7. Collaborate with technical platform suppliers, mobile operators, and Transatel's technical teams to resolve technical incidents efficiently.
  8. Communicate service incidents to both customers and suppliers, ensuring transparency and timely resolution.
  9. Configure telecom services and platforms, including pricing plan modifications, launching new MVNO offers, and provisioning services effectively.

Requirements:

  • Possess a higher education diploma or degree in a Data Science, AI, Big Data, or IT related field, with a successful track record in an NOC operator (preferably Core Mobile) or IT support.
  • Exhibit proficiency in various technical skills, including databases (SQL, MySQL, MariaDB), Big Data and Data Science tools (Kafka, Spark, Spark SQL, PySpark, Hadoop, MapReduce, Microsoft Power BI, Azure Data Factory), programming languages and tools (JavaScript, Python, Jupyter Notebook, Anaconda, Linux/Unix, Virtualization, Git, GitHub, Scala, ElasticSearch, Kibana, VS Code, TensorFlow, Keras, Pandas, Scikit-learn, Microsoft Power Automate Desktop and Cloud, API Integration, JSON, XML, Kubernetes and/or Dockers, JIRA, Microsoft Azure).
  • Be well-versed in ITIL and/or eTOM, PMP, Agile project management frameworks, and Behavior-Driven Development (BDD).
  • Possess excellent communication, teamwork, organization, intrapreneurship, creativity, and innovation skills, coupled with strong problem-solving abilities.
  • Fluency in English and French is mandatory.

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