Senior Trade Service Specialist

il y a 3 semaines


Paris, Île-de-France Commerzbank Gruppe Temps plein
Responsable du contact client

Le Senior Trade Service Specialist est responsable du contact client dans le domaine du traitement des opérations de garanties. Il donne des conseils aux clients en profitant de sa connaissance approfondie des produits en tenant compte des besoins spécifiques des clients tout en prenant en considération les exigences opérationnelles de la banque.

Utilisation des systèmes informatiques

Il utilise indépendamment les systèmes informatiques internes pertinents de la Commerzbank. Il identifie et réalise toutes les activités en matière de recherches et d'information requises, en étroite collaboration avec les autres équipes et départements concernés de la banque.

Collaboration avec les équipes

Il travaille en étroite collaboration avec les CTS Sales Specialist et les RM responsables des clients d'entreprises. Il apporte son soutien en mettant à disposition les informations adéquates. Il identifie et fournit activement toute information susceptible de permettre à tirer profit de tout potentiel de ventes croisées.

Conformité

Il respecte les règles de procédure, les politiques et les règlements de la banque, et notamment, mais pas exclusivement, les règlements en matière des compétences et limites ainsi qu'aux règlements en vertu de Comrules dans Comnet, le Code de conduite, les règlements en matière de conformité (sanctions, embargos, lutte contre le blanchiment d'argent, Know Your Customer (KYC), lutte contre la fraude, marchés, règles anti-corruption, etc.)

Compétences requises

Apprentissage dans le secteur bancaire, ou diplôme universitaire ou diplôme d'une université pour sciences appliquées, ou excellent niveau dans la langue locale, en anglais et/ou d'une troisième langue. Connaissances plus avancées des règlements pertinents publiés par la Chambre de Commerce Internationale (CCI) en matière de financement des opérations de commerce international. Au moins 5 années d'expérience professionnelle comparable, expérience en matière de garanties (domestiques et internationales) requise. Une expérience pratique de la gestion du flux de travail serait un avantage.



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