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Porter of Excellence

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary:

We are seeking a highly skilled and professional Luggage Porter to join our team at Sofitel London St James, an Accor hotel. As a Luggage Porter, you will be responsible for providing exceptional service to our guests by handling their luggage with care and ensuring a smooth check-in and check-out experience.

Key Responsibilities:

  • Guest Service: Greet guests at the front door, guide them to the reception desk or function rooms, and assist with luggage handling.
  • Luggage Handling: Carry guests' luggage to and from their rooms, ensuring safe and secure handling.
  • Property Management: Ensure all guest property is safely stored in the Luggage Room.
  • Vehicle Parking: Handle vehicle parking for guests according to procedure.

Requirements:

  • Valid Driving Licence: A valid driving licence is required for this role.
  • Previous Experience: Previous experience as a Luggage Porter in a hotel is beneficial but not essential.
  • Professional Appearance: A smart and professional appearance is essential for this role.
  • Communication Skills: Good communication skills and a positive attitude are required.
  • Physical Demands: A willingness to take on physically demanding tasks is necessary.

Benefits:

  • Competitive Salary: A competitive salary and departmental incentives are offered.
  • Employee Benefit Card: An Employee Benefit Card with discounted rates at Accor properties worldwide is provided.
  • Free Stays: Free stays in the UK or Ireland (4 nights/year) are available.
  • Sofitel Experience: A luxurious night at our hotel, complete with a delightful breakfast, is included.
  • Complimentary Meals: Complimentary meals while on duty are provided.
  • Special Rates: Special rates in F&B, Rooms & Spa are available.
  • Global Growth Opportunities: Global growth opportunities are available.
  • Employee Assistance Program: An Employee Assistance Program with 24/7 GP access is provided.
  • Social Events: Social events and activities are organized.