ServiceNow Technical Manager
il y a 5 jours
We are seeking an experienced ServiceNow Technical Manager to lead and oversee the migration of ServiceNow instances as part of our instance consolidation strategy. The ideal candidate will have a strong background in ServiceNow administration, technical management, and project leadership.
Key Responsibilities:
1. Migration Planning and Execution:
- Develop and execute a comprehensive migration strategy for consolidating ServiceNow instances.
- Coordinate with internal teams and stakeholders to gather requirements and ensure alignment with business goals.
- Manage the migration project lifecycle, including planning, execution, testing, and deployment.
2. Technical Oversight:
- Provide technical leadership and guidance on ServiceNow platform architecture, configurations, and integrations.
- Oversee the assessment and remediation of any technical issues during the migration process.
- Ensure adherence to best practices and standards in ServiceNow implementation and migration.
3. Team Management:
- Lead a team of ServiceNow developers, administrators, and consultants.
- Mentor and support team members in their professional development and growth.
- Assign tasks and manage workload to ensure project milestones and deadlines are met.
4. Risk Management:
- Identify potential risks and develop mitigation strategies to address any issues that may impact the migration timeline or quality.
- Monitor and manage project risks and escalate issues as needed.
5. Optimization and Continuous Improvement:
- Post-migration, review and analyze the performance of the consolidated ServiceNow instance.
- Recommend and implement improvements to optimize platform performance and user experience.
This is a contract opportunity for an initial period of 6 months with the view to extending (although this is not guaranteed). As a key member of the MarkJames Search team, you will have the opportunity to work on a high-profile project and contribute to the success of our clients.
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