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Retail Operations Supervisor

Il y a 2 mois

Paris, Île-de-France Suitsupply Temps plein
As a Retail Operations Supervisor, you will play a pivotal role in enhancing store performance and customer satisfaction. Your ability to independently identify challenges and implement effective solutions will be key to your success. You will assist the Store Manager in driving sales and service excellence while ensuring operational efficiency and a positive experience for both customers and team members. What you will be responsible for:
  1. Assist the Store Manager in leading and nurturing a skilled store team to meet corporate objectives and enhance individual performance.
  2. Work alongside training departments to cultivate a high-performing team.
  3. Set and communicate weekly and monthly goals for the team.
  4. Ensure all staff maintain a professional appearance in line with company standards and deliver outstanding customer service to maximize sales and create a personalized shopping experience.
  5. Guarantee that all products are displayed attractively and in accordance with visual merchandising guidelines.
  6. Collaborate with support teams to effectively leverage company resources.
  7. Partner with Human Resources to align on policies, procedures, and development strategies for the store team.
  8. Undertake additional responsibilities as assigned by the Store Manager.
Your qualifications:
  1. Prior experience in management, sales, hospitality, or service sectors.
  2. Excellent customer service and client engagement skills.
  3. Strong leadership capabilities, with the ability to inspire and motivate the team.
  4. Proficient verbal and written communication skills.
  5. Availability for a flexible work schedule, including evenings, weekends, and holidays.
What we offer:
  1. Competitive salary along with monthly performance incentives.
  2. An exceptional training program tailored specifically for the industry.
  3. A seasonal clothing allowance and a generous employee discount.
  4. Opportunities for career advancement within a rapidly growing fashion company.
  5. Potential travel opportunities to various locations.