Butler Team Manager

il y a 1 mois


Paris, Île-de-France Accor Hotels Temps plein

Accor Hotels is seeking a highly skilled Butler Team Manager to lead our luxury hotel operations. As a key member of our team, you will be responsible for managing the Butler team and ensuring exceptional service delivery to our guests.

Key Responsibilities:

  • Manage and supervise tasks of the department to ensure guests receive prompt, cordial attention and personal recognition
  • Implement departmental strategies and action plans in accordance with the hotel's strategic and sales plans
  • Conduct comprehensive monthly departmental meetings to review procedures and events
  • Plan operational procedures and organize recruitment
  • Plan the budget and the yearly revenue target
  • Conduct statistical, performance, and forecast reports

Requirements:

  • Good Housekeeping and Guest Relations knowledge
  • Minimum 5 years experience as a Head Butler in a luxury hotel environment
  • Strong interpersonal skills to coach, mentor, and inspire the team to perform at their best


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