Tiffany Team Manager
il y a 2 jours
Job Title: Tiffany Team Manager
The Tiffany Team Manager will play a pivotal role in fostering a climate of high performance within the sales, operations, and security teams at Galeries Lafayette. This individual will support the Store Manager/Sales Manager in leading the team to meet and exceed sales targets, develop clients, and elevate the Tiffany store experience.
Key Responsibilities:
- Manage and motivate the team to consistently achieve or exceed store sales targets.
- Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally and effectively modeling the Tiffany Experience.
- Drive business through key product pillars and KPIs.
- Partner with Store/Sales Manager to create, communicate, and execute a vision for the sales team.
Clienteling and Service Excellence:
- Drive client development activities among individual team members to cultivate new and existing clients.
- Partner with Store/Sales Manager to lead and champion team on executing consistent and superior sales and service delivery to increase and retain customer loyalty.
Operational Excellence:
- Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
- Ensure exceptional operational support to drive sales and service.
Talent Management:
- Partner with Store/Sales Manager to attract, hire, and retain top talent to cultivate a climate of high performance.
- Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
Requirements:
- Minimum of 3 years of retail or luxury retail management experience or relevant customer-related experience.
- Proven track record in sales generation, managing the achievement of sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
About Tiffany & Co.:
Tiffany & Co. is a luxury jeweler and specialty retailer that has been a symbol of elegance and sophistication for over 180 years. Our commitment to excellence, innovation, and customer satisfaction has made us a leader in the industry.
About Galeries Lafayette:
Galeries Lafayette is a French department store that has been a benchmark of luxury retailing for over 120 years. Our commitment to excellence, innovation, and customer satisfaction has made us a leader in the industry.
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