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Technical Support Agent

Il y a 3 mois


SaintPierrelèsFranqueville, Hauts-de-France SECURINFOR Temps plein
Position: IT Support Technician

As a key member of our team at SECURINFOR, you will play a vital role in ensuring smooth operations by assisting users with various technical challenges. Your responsibilities will include:

  • Providing comprehensive support to users facing technical difficulties
  • Creating and managing support tickets to track issues
  • Offering assistance to users through various communication channels
  • Overseeing the management of technical equipment

Key Attributes: If you possess excellent communication skills and enjoy engaging with users both face-to-face and via phone, we encourage you to consider this opportunity.

Qualifications:
  • Proficiency in English is advantageous
Perks:
  • 60% coverage of meal vouchers
  • Monthly bonus for vacation
  • Incentives for participation