Senior Manager
il y a 4 semaines
At Diabolocom, we're on a mission to empower organizations worldwide to build brand loyalty and drive sales growth. As a Senior Manager - Customer Experience, you'll play a pivotal role in optimizing contact centers of medium to large sizes, ensuring efficient management of customer interactions across all communication channels. Our innovative cloud-based solution leverages AI technologies to provide premium voice quality, efficient handling of high call volumes, and phone numbers worldwide.
Key Responsibilities:
- Promote strong collaboration with Sales, Account Management, and Product teams to drive process improvements.
- Lead 6+ years' Project Management experience in a web/telecom environment.
- Excellent oral and written communication in French and English.
- Strong interest or motivation in management.
We're at a pivotal stage in our development with a significant acceleration of our growth. Our office is based right in the heart of Paris, 100 meters from the Opera Garnier. We're committed to equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.
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