KITA Bar Service Manager

il y a 4 semaines


Paris, Île-de-France Hyatt Hotels Corporation Temps plein
Job Summary

We are seeking a highly skilled and experienced Service Manager to join our team at KITA Bar. As a key member of our management team, you will be responsible for ensuring the highest standards of service and quality in our bar operations.

Key Responsibilities
  1. Lead and motivate a team of associates to deliver exceptional customer service and maintain a clean and safe working environment.
  2. Develop and implement effective training programs to enhance the skills and knowledge of our associates.
  3. Monitor and control costs to ensure the department's operational budget is met.
  4. Ensure compliance with local legislation and company policies, including fire safety, hygiene, and health and safety procedures.
  5. Collaborate with other departments to achieve business objectives and improve guest satisfaction.
  6. Conduct regular departmental communication meetings to keep associates informed and engaged.
  7. Manage rosters and timesheets to ensure efficient scheduling and accurate payroll.
  8. Foster a positive and inclusive work environment that promotes fairness and consistency in the treatment of associates.
  9. Support and uphold Hyatt's corporate strategy and values in all interactions.
  10. Implement food safety programs and procedures to ensure the highest standards of quality and safety.
Requirements
  • Indonesian Nationality with a degree in Hospitality or Business Management.
  • Minimum 2 years of experience in a similar position in a 5-star international hotel chain.
  • Previous experience in luxury hotels or international experience is an advantage.
  • Strong leadership and business acumen, with excellent English communication skills and a strong guest service mindset.

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