KITA Bar Service Manager
il y a 4 semaines
We are seeking a highly skilled and experienced Service Manager to join our team at KITA Bar. As a key member of our management team, you will be responsible for ensuring the highest standards of service and quality in our bar operations.
Key Responsibilities- Lead and motivate a team of associates to deliver exceptional customer service and maintain a clean and safe working environment.
- Develop and implement effective training programs to enhance the skills and knowledge of our associates.
- Monitor and control costs to ensure the department's operational budget is met.
- Ensure compliance with local legislation and company policies, including fire safety, hygiene, and health and safety procedures.
- Collaborate with other departments to achieve business objectives and improve guest satisfaction.
- Conduct regular departmental communication meetings to keep associates informed and engaged.
- Manage rosters and timesheets to ensure efficient scheduling and accurate payroll.
- Foster a positive and inclusive work environment that promotes fairness and consistency in the treatment of associates.
- Support and uphold Hyatt's corporate strategy and values in all interactions.
- Implement food safety programs and procedures to ensure the highest standards of quality and safety.
- Indonesian Nationality with a degree in Hospitality or Business Management.
- Minimum 2 years of experience in a similar position in a 5-star international hotel chain.
- Previous experience in luxury hotels or international experience is an advantage.
- Strong leadership and business acumen, with excellent English communication skills and a strong guest service mindset.
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