Food and Beverage Service Associate

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Waiter / Waitress

Company Description:

Sofitel Al Hamra Beach Resort

Job Description:

Key Responsibilities:

  • Provide exceptional customer service, ensuring a warm and welcoming experience for guests.
  • Assist in maintaining a clean and organized dining area, adhering to hotel standards.
  • Prepare and serve food and beverages to guests, ensuring accuracy and quality.
  • Handle guest inquiries and complaints in a professional and courteous manner.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Participate in inventory management and maintain accurate records.
  • Adhere to hotel policies and procedures, ensuring compliance with Accor standards.
  • Perform opening and closing procedures, as assigned by the supervisor.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of food and beverage items, including menu recommendations and upselling techniques.
  • Flexibility to adapt to changing situations and priorities.
  • Ability to maintain confidentiality and handle sensitive information.

Working Conditions:

This role requires working in a dynamic and fast-paced environment, with regular exposure to guests and colleagues. The successful candidate will be required to work flexible hours, including evenings, weekends, and holidays.



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