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Senior Operations Support Lead
Il y a 3 mois
Join the Team at CANAL+ Group
Are you enthusiastic about IT systems and innovative technologies? Do you possess a background in overseeing technical support units and enhancing incident resolution to guarantee efficient IT operations? If this resonates with you, we have an excellent opportunity available.
In the role of Operations Support Lead, you will take charge of a technical support unit, refine incident resolution processes, elevate infrastructure efficiency, and promote collaboration with application teams. You will collaborate closely with various infrastructure and application teams at CANAL+ Group under the leadership of the Operations Manager.
Key Responsibilities:
- Supervise technical support units
- Enhance incident resolution processes
- Ensure operational IT effectiveness
- Elevate infrastructure efficiency
- Promote collaboration with application teams
- Lead automation and modernization projects
- Track performance metrics and report insights
Requirements:
- At least 10 years of experience in IT infrastructure
- Profound understanding of Systems and Networks
- Familiarity with automation and Cloud technologies
- Excellent communication and teamwork abilities
- Capacity to work independently and prioritize client service
Benefits:
- Employee subscription to CANAL+
- Access to exclusive film and series previews
- Involvement in technology events and community initiatives
- Opportunities for training and conference attendance
- Flexible options for remote work
Become a part of CANAL+ Group for a fulfilling career where you can contribute to the media sector while advocating for inclusivity, equality, and sustainability.
