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International Project Coordinator

Il y a 2 mois


MarcqenBarul, Hauts-de-France MBway Temps plein

MBway is seeking a highly motivated and organized Project Manager to join our team in Lille.

In this role, you will play a crucial part in identifying and selecting international call center service providers to support our growing e-commerce operations within the fashion industry.

Your Responsibilities:

  • Collaborate with internal teams to define the company's specific customer service needs.
  • Research and preselect international call centers that align with our requirements.
  • Develop a comprehensive tender document outlining project scope and expectations.
  • Serve as the primary point of contact for service providers, actively participating in information meetings and negotiations.
  • Compile a detailed report summarizing the selection process and provide final recommendations to stakeholders.
  • Analyze received offers and contribute to the final decision-making process.
  • Organize presentations and facilitate discussions to ensure a smooth and transparent selection process.

What We Look For:

  • A genuine interest in e-commerce and the fashion industry.
  • Strong organizational skills and a methodical approach to project management.
  • Excellent written and verbal communication skills in French and English.
  • A collaborative team player with a proven ability to work effectively across different departments.