Application Support Specialist

il y a 3 semaines


Caen, Normandie, France Accoravillage Temps plein
Recochem: A Leader in Thermal Management and Emission Control

Recochem is a pioneering company in the field of thermal management, emission control, and vehicle care solutions. We strive to provide innovative products that protect consumers and the environment.

Job Opportunity: JD Edwards E1 Application Support Analyst

We are seeking a highly skilled and experienced JD Edwards E1 Application Support Analyst to join our dynamic IT team. The ideal candidate will have a strong background in application support, problem-solving skills, and the ability to lead technical projects.

Key Responsibilities:
  • Provide advanced technical support for complex application issues and escalate unresolved issues to appropriate teams.
  • Develop and maintain comprehensive documentation for application support processes, troubleshooting guides, and knowledge bases.
  • Prepare and present reports on application performance, incidents, and support activities to management.
  • Provide expert guidance and support to end-users, including troubleshooting and resolving complex user issues.
  • Develop and deliver training materials and sessions to enhance user knowledge and application proficiency.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 10 years of JD Edwards (JDE) support, configure, implement with a strong knowledge of the JD Edwards EnterpriseOne Technical Foundation tools and CNC functionality.

We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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