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Lead Functional Architect for Travel Search Solutions
Il y a 3 mois
Apply locations: Nice, Bangalore
Time Type: Full Time
Job Requisition ID: R20224
Business Environment
The Search, Shopping & Pricing (SSP) product engineering division is dedicated to supporting the core Travel Channels, Airline IT sector, and Travel Intelligence initiatives. SSP plays a pivotal role in the Search, Shopping, and Pricing solutions, empowering users to discover and evaluate travel options from both full-service and low-cost carriers.
SSP significantly contributes to various strategic programs aimed at adopting industry standards and enhancing accessibility for travel agents alongside our GDS offerings.
Within this framework, the Functional Architect's role is crucial for leading pre-delivery initiatives focused on intricate and cross-functional solution analysis to develop high-quality end-to-end solutions (from search to post-sales).
Your Main ResponsibilitiesCommon Accountabilities:
- Demonstrate advanced technical expertise to ensure the team operates at peak performance.
- Recognized as a key leader in the field, capable of mentoring Specialists/Senior Specialists.
- Understand the impact of primary business drivers on your area of responsibility.
- Evaluate complex issues with widespread implications, enhance processes, propose solutions, and develop risk mitigation strategies.
- Communicate intricate information effectively.
- Operate with a high degree of independence, guided by management directives.
- Serve as the SSP functional architect representative both internally and externally, engaging in enterprise-level solution design.
Specific Accountabilities:
- Contribute to one of the most strategic programs by designing exceptional travel platform solutions.
- Assess needs and requirements from clients (airlines & travel sellers) implementing/adopting industry standards.
- Offer functional and technical solution recommendations with justifications for complex cross-organizational solutions in collaboration with R&D teams.
- Identify areas of commonality and optimize departmental operations by creating coherent, reusable solution responses.
- Ensure regular and relevant status updates to stakeholders throughout the engagement process.
- Provide guidance and expertise to Product, Sales, and Account teams regarding functional and technical recommendations.
- Document and present solution proposals to a broad audience, including R&D leadership, Experts, Architects, R&D delivery teams, Customers, Product Managers, and Account managers.
- Transition solutions to delivery teams.
- Assist in new business opportunity assessments concerning complex solutions.
- Recommend strategies to enhance customer satisfaction.
- Collaborate within a SAFe organization as a shared service team member.
- Handover validated solutions to SAFE organizations upon entering the development phase.
Develop, Maintain and Share Solution Analysis and Expertise:
- Establish and implement a communication/training strategy within the team.
- Create and deliver training materials: tutorials, user guides, videos for internal team development.
- Define, develop, and facilitate communication between commercial and R&D organizations regarding complex solutions or escalations.
Measure and Improve:
- Monitor and evaluate the performance of the overall functional/technical solution determination processes and propose enhancements.
- Competitive remuneration, individual and company bonuses, and a variety of benefits.
- Flexible teleworking options, allowing you to work from home 1 to 3 days per week, along with a home office setup premium & monthly allowance.
- Generous vacation time, pension contributions, and healthcare insurance.
- Experience in a complex environment with critical challenges among leading technology firms.
- Opportunities for professional growth in a truly international and diverse setting.
- Access to a wide range of training programs to enhance your knowledge and soft skills, including onsite and online learning resources.
- A commitment to diversity and inclusion in the workplace.
- Enjoy a vibrant office environment with amenities such as coffee hubs, quiet zones, flexible workspaces, on-site dining, and recreational activities.
- Online Application: Submit your application online, and our Talent Acquisition team will reach out if your qualifications align with the role.
- Phone Interview: Engage in a brief, informal conversation to get acquainted and ask questions.
- Online Testing: Depending on the position, you may be required to complete online assessments.
- Interviews: Meet with our talent teams followed by interviews with members of the team you wish to join.
- Offer: Our Talent team will extend a job offer and welcome you to your new role.
- Join Our Global Team: Develop your skills and build an international career that makes a difference.
Our organization strives to lead in Diversity, Equity, and Inclusion within the tech industry, empowering every employee to achieve their full potential by fostering a culture of belonging and equitable treatment, attracting top talent from diverse backgrounds, and serving as a model for an inclusive employee experience.
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.