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Renewals Specialist

il y a 1 mois

Paris, Île-de-France Samsara Temps plein
About the Role

Samsara's Customer Success team is seeking a highly skilled Renewals Specialist to join our team. As a Renewals Specialist, you will be responsible for owning the auto-renewal component of Samsara's customer journey, working cross-functionally to accommodate client needs for renewal, and organizing, prioritizing, and improving auto-renewal processes.

Key Responsibilities
  • Work closely with customers to understand their needs and preferences for renewal
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to ensure seamless customer experience
  • Identify and analyze trends and patterns to inform process improvements
  • Champion and embed Samsara's cultural principles and values
Requirements
  • Proven experience in sales, account management, sales operations, or customer-facing roles
  • Fluency in French
  • Strong business acumen and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic, customer-facing environment
What We Offer

Samsara offers a competitive total compensation package, including health benefits, flexible working arrangements, and opportunities for professional growth and development.