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AI Compliance Program Manager

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Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

AI Compliance Program Manager

Business Environment:

TSI-CPS-STR (Strategy, Transversal Services, Research & Innovation) functions as a cross-functional organization built on eight fundamental pillars:

1- Providing expertise to lead and/or support any initiative or program while uniting project management stakeholders in a vibrant project management Community.

2- Establishing the technological strategy for our Chief Technology Officer.

3- Defining and advocating for the Technical Services Portfolio that complements all Amadeus offerings.

4- Steering the operational transition of Amadeus applications to the cloud and overseeing the Governance for the Curiosity Program.

5- Delivering Artificial Intelligence and Research expertise to all business units, leading the GenAI Center of Excellence, and orchestrating the Amadeus TechWatch to investigate emerging technologies.

6- Accelerating innovation through the Lift program and the Corporate Innovation Capability, standardizing methodologies via COMPaaS, and managing communication for the CTO, the TSI organization, and the Engineering Community.

7- Supporting and nurturing key technological initiatives with strategic European projects.

8- Cultivating internal and external partnerships for strategic objectives.

As the Program Manager for AI Compliance, you will report to a CPS-STR-PCE Project Management team lead, part of pillar 1.

From an operational standpoint, this program is situated within the Legal & Regulatory stream in the AI Office, overseen by Noelle HIGHAM. Noelle HIGHAM and Laurent CHAUVIN are expected to be the program directors, with Jackson PEK & Sylvain ROY serving as sponsors.

Job Details:

Your primary responsibility will be to establish the program tailored to the EU AI Act:

Prepare initial Project charter proposal: Define/propose program governance (including key stakeholders and streams if necessary) / decision bodies. Validate with sponsors. Define scope. Estimate program costs. Identify resource needs. Prepare a high-level plan. Identify risks.Potentially lead a Request for Proposal (RFP) process, providing key requirements and deliverables if/when external support is necessary (in collaboration with purchasing, legal, and all required teams).

Main Activities & Deliverables in collaboration with cross-functional teams including legal, engineering, and product development:

Comprehend AI Act regulations and compile a comprehensive list of requirements.Identify necessary activities to meet these requirements (create a list of activities and impacted areas).Facilitate actions so that various organizations identify and categorize all Amadeus AI models and systems into risk categories in a timely manner.Collaborate with units and key stakeholders to update/create policies ensuring regulatory compliance (Product Lifecycle, Software Development Lifecycle, Internal Policies, etc.) and lead the implementation of appropriate processes and solutions.Design and implement communication and training initiatives to educate employees on AI compliance and literacy.Monitor and report on the progress of our AI models and systems compliance.

Key Accountabilities:

Project Management

Define/propose program governance (including key stakeholders and streams if necessary) / decision bodies. Validate with sponsors.Lead RFP processes, providing key requirements and deliverables if/when external support is needed (in conjunction with purchasing, legal, and all required teams).Develop your Project Management Plan: establish a comprehensive project management plan encompassing program purpose & success criteria, schedule, budget, scope, governance, communication plan, risk management plan, change management plan, stakeholders...Plan, monitor, and control the overall program: Ensure adherence to the original baseline by closely tracking program progress. Monitor schedule, budget, scope, and quality metrics. Promptly identify and address any deviations.Timely Program Delivery: Successfully deliver programs within specified timeframes, budget constraints, and quality expectations.Proactive Risk Management: Anticipate and manage risks throughout the program lifecycle. Address issues promptly to minimize impact.Effective Budget Management: Manage program finances, optimizing resource allocation and financial planning.Interdependencies Coordination: Facilitate collaboration between various projects and programs within the larger program. Ensure seamless coordination.Resource Allocation: Efficiently manage and allocate resources across different projects within the program.Change Management and Communication: Develop and support effective change management and communication strategies. Collaborate with Change Management practitioners and communication specialists.Stakeholder Engagement: Engage with stakeholders involved in the program. Foster collaboration, alignment, and positive relationships.Stay Current: Keep informed of the latest trends and developments in project management. Continuously propose optimizations and improvements.Regular Progress Reporting: Provide management with regular updates on program progress.

Process & Methodology

Standard Tools Usage: Ensure consistent use of standard tools for planning, estimations, and document storage.Community Participation: Actively engage in the Project Management Community to share best practices across Amadeus divisions.

Important Experience/Skills for Success:

Interest in AI and regulatory frameworksExperience in managing and coordinating strategic transversal projects, effectively collaborating with all entities (P&C, Business, Engineering Community, DTS...) and all locations.Proven leadership, communication & negotiation skills, enabling effective collaboration with team members, project stakeholders, and senior management.Conflict resolution skillsExtensive network within the companyAbility to work independently, with guidance only in the most complex situations.Capacity to work under pressure while supporting the team.Proficient in both functional and technical knowledgeCertifications: PMP & SAFeOver 10 years of experience

Diversity & Inclusion

Amadeus aims to be a leader in Diversity, Equity, and Inclusion within the tech industry, empowering every employee to realize their full potential by fostering a culture of belonging and fair treatment, attracting top talent from diverse backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.