Apprenticeship - Client Relationship Executive

il y a 4 semaines


Lille, Hauts-de-France MBway Temps plein

Role:

Join a dynamic Start-Up focused on creating innovative applications designed to enhance operations for healthcare organizations.

As a Client Success Specialist, your primary objective will be to foster customer satisfaction through diverse communication methods, including phone interactions, virtual meetings, and face-to-face discussions.

Your duties will encompass tracking client satisfaction levels, establishing performance improvement metrics, refreshing support center materials, promoting additional solutions to clients, and suggesting enhancements for internal systems.

The ideal candidate should possess the ability to manage multiple tasks efficiently, exhibit excellent interpersonal abilities, and maintain a customer-centric approach. Proficiency in English is also beneficial for effective management of internal tools.

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