IT Systems Manager
il y a 2 jours
Job Summary:
An IT Specialist is responsible for overseeing the day-to-day operations of an organization's IT systems, networks, and software applications. They ensure the smooth functioning of IT resources to support business operations and improve efficiency.
Key Responsibilities:- Lead and manage a team of IT professionals, including network administrators, system analysts, and IT technicians.
- Develop and implement IT strategies to improve system performance, security, and compliance.
- Manage the daily operations of the IT department, including system monitoring, troubleshooting, and maintenance.
- Ensure the availability, reliability, and security of IT infrastructure, networks, servers, and software applications.
- Plan, coordinate, and execute IT projects, such as system upgrades, migrations, installations, and software implementations.
- Provide technical support and assistance to end-users, addressing hardware, software, and network issues.
- Develop and maintain IT support documentation, user manuals, and knowledge base articles.
- Monitor IT security threats, vulnerabilities, and incidents, and develop strategies to mitigate risks.
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- Proven experience (typically 3-5 years) in IT management, supervisory roles, or related positions.
- Strong technical skills in networking, systems administration, cybersecurity, and IT infrastructure.
- Proficiency in IT project management methodologies, tools, and techniques.
- Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders.
- Leadership abilities, including team building, coaching, decision-making, and problem-solving skills.
- Familiarity with industry standards, regulations, and best practices in IT governance, security, and compliance.
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