Sales Operations Manager
il y a 6 jours
Job Overview:
We are seeking a highly skilled Sales Operations Manager to oversee and optimize our sales operations across key retail accounts. As a Sales Operations Manager, you will be the primary resource for driving revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis.
Key Responsibilities:
- Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company's overall business objectives.
- Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations.
- Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities.
- Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts.
- Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination.
- Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process.
- Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers.
- Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts.
- Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports.
- Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics.
- Lead special projects focused on French business growth and operational optimization.
- Oversee the execution of French product launches, ensuring alignment with customer needs and timely market introduction.
Requirements:
- Expert proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and Python for data analysis and process automation is a bonus but not required.
- Ability to analyze retail sales data, anticipate market trends, and make strategic recommendations to drive business growth.
- Strong verbal and written communication skills, with the ability to present complex data and insights to various audiences.
- Experience in managing projects or initiatives, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
- Ability to proactively identify, anticipate, and resolve issues efficiently.
- Bachelor's degree in business, Data Science, Supply Chain Management, or a related field.
- 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry.
- Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major French retailers.
- Past sales experience is preferred but not required.
About SharkNinja:
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
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