Luggage Porter
il y a 2 jours
Job Summary:
We are seeking a highly skilled and professional Luggage Porter to join our team at Sofitel London St James, an Accor hotel. As a Luggage Porter, you will be responsible for providing exceptional service to our guests by handling their luggage with care and ensuring a smooth check-in and check-out experience.
Key Responsibilities:
- Guest Service: Greet guests at the front door, guide them to the reception desk or function rooms, and assist with luggage handling.
- Luggage Handling: Carry guests' luggage to and from their rooms, ensuring safe and secure handling.
- Property Management: Ensure all guest property is safely stored in the Luggage Room.
- Vehicle Parking: Handle vehicle parking for guests according to procedure.
Requirements:
- Valid Driving Licence: A valid driving licence is required for this role.
- Previous Experience: Previous experience as a Luggage Porter in a hotel is beneficial but not essential.
- Professional Appearance: A smart and professional appearance is essential for this role.
- Communication Skills: Good communication skills and a positive attitude are required.
- Physical Demands: A willingness to take on physically demanding tasks is necessary.
Benefits:
- Competitive Salary: A competitive salary and departmental incentives are offered.
- Loyalty Bonus: A loyalty bonus of £1,300 per year is available.
- Employee Benefit Card: An employee benefit card with discounted rates at Accor properties worldwide is provided.
- Free Stays: Free stays in the UK or Ireland (4 nights/year) are available.
- Sofitel Experience: A luxurious night at our hotel, complete with a delightful breakfast, is included.
- Complimentary Meals: Complimentary meals while on duty are provided.
- Special Rates: Special rates in F&B, Rooms & Spa are available.
- Global Growth Opportunities: Global growth opportunities are available.
- Employee Assistance Program: An employee assistance program with 24/7 GP access is provided.
- Social Events: Social events and activities are organized.
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