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Client Success Specialist

Il y a 2 mois

Suresnes, Île-de-France UPTOO Temps plein
Are you prepared to take on a new opportunity?

Welcome to UPTOO, a prominent French software publisher focused on innovative digital solutions tailored for the real estate maintenance industry. We are a dedicated team of enthusiastic professionals committed to providing exceptional service to our clients. Join us as a client success specialist and immerse yourself in our vibrant and collaborative workplace.

What we provide:
  • Act as the main liaison for clients after the sales process, ensuring exceptional customer satisfaction and fostering robust relationships
  • Oversee a portfolio of 40-50 clients, emphasizing trust-building and aiding in project implementation
  • Assist clients in utilizing our products, pinpoint upselling possibilities, and manage contract-related responsibilities
  • Collaborate closely with clients to collect feedback and insights for enhancing our services
Is this position a fit for you?

If you thrive in managing customer relationships, handling projects, and possess a solid digital background, this role is well-suited for you. Your interpersonal skills, organizational capabilities, and IT expertise will be crucial for success as a client success specialist.

Why consider joining us?
  • Engage in continuous learning and skill enhancement within a nurturing environment
  • Define your career trajectory with our support and encouragement
  • Enjoy a well-balanced work-life schedule with flexible remote working options
  • Receive a competitive and motivating compensation package