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Trust and Safety Specialist

il y a 1 mois

Paris, Île-de-France Yubo Temps plein
Job Title: Trust and Safety Specialist

Yubo is a live social discovery app that aims to create a safe and inclusive space for young people to connect with others. We are seeking a highly skilled Trust and Safety Specialist to join our team.

Key Responsibilities:
  • Develop subject matter expertise on online abuse and safety.
  • Investigate user safety incidents and apply internal policy guidelines and enforcement actions accordingly.
  • Identify high-risk issues and coordinate/report to law enforcement authorities based on policy requirements.
  • Identify opportunities to improve operational workflows and user policies.
  • Report technical bugs and monitor live streams in real-time.
  • Assist with training improvement and learning development.
  • Escalate/handle high-risk escalations and apply critical thinking based on level of risk.
  • Communicate on new trends seen on the app and suggest ideas to improve Yubo's safety product.
Requirements:
  • 3-4 years of experience in safety or moderation.
  • Fluent in Polish language (C1/C2) and English (B2).
  • Understanding of social networks and pop culture/Gen Z.
  • Strong analytical skills, ability to make decisions quickly, and adaptability.
  • Team player with social intelligence and ability to understand and adapt to the background and culture.
What We Offer:

Yubo is a tribe of diverse backgrounds and expertise that share common values like a results-based culture, total transparency, and a strong team spirit. We are serious about diversity and inclusion and hold regular workshops to foster a culture of empathy and compassion for minority issues.