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Customer Service Advisor in Apprenticeship H/F

Il y a 3 mois

RomanssurIsère, Auvergne-Rhône-Alpes, France HUBSIDE Temps plein
Position Overview

As a Customer Service Advisor, you will play a crucial role in providing exceptional support to our clients. Your responsibilities will include:
  • Responding to incoming inquiries from customers
  • Offering detailed information regarding our insurance products and services
  • Assisting clients with their requests and delivering tailored solutions
  • Managing cancellations and addressing customer complaints
  • Conducting outbound calls as necessary
  • Meeting monthly performance targets (both qualitative and quantitative)
  • Utilizing your expertise in our offerings to boost customer satisfaction and loyalty
Candidate Profile

We are looking for individuals who meet the following criteria:
  • Must be enrolled in a BAC program for the upcoming term
  • Enthusiastic, detail-oriented, with strong negotiation and persuasion abilities
  • Excellent interpersonal skills and proven sales capabilities
  • Proficient in office software and computer applications
  • Opportunity for advancement to a Bachelor's degree in Commerce post-BTS
  • Potential for career growth within HUBSIDE
  • Compensation: Based on apprenticeship contract terms plus bonuses
  • Accessibility for individuals with disabilities
About HUBSIDE

HUBSIDE is a prominent provider of insurance solutions, committed to delivering outstanding service to our clients.