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Store Manager
Il y a 2 mois
Mission
Vous êtes chargé(e) de gérer l'activité commerciale d'une boutique de prêt à porter luxe, en assurant l'excellence dans les pratiques de vente, la gestion du personnel et les opérations quotidiennes.
Responsabilités
- Vente et Management
- Assurer l'excellence dans les pratiques de vente, conformément à la politique du groupe, superviser le service client et renforcer la relation clientèle.
- Superviser les performances commerciales de la boutique, notamment les ventes en cours, le trafic et les positions des vendeurs.
- Fixer des objectifs de vente SMART à vos équipes et transmettre les résultats de vente à la direction commerciale.
- Veiller à l'esthétique du magasin et demander toute maintenance technique nécessaire.
- Développement et gestion du personnel
- Recruter et gérer l'intégration du personnel de la boutique en collaboration avec la direction des ressources humaines.
- Organiser et/ou animer des formations régulières pour améliorer les compétences de chacun.
- Fixer les objectifs collectifs et individuels, suivre les résultats et évaluer régulièrement la performance quantitative et qualitative de chacun.
- Opérations
- Respecter et appliquer les politiques et procédures de la société, en s'assurant que toutes les directives soient observées dans la boutique.
- Superviser les plannings de présence et les congés annuels pour assurer la bonne couverture de la surface de vente.
- Surveiller et optimiser les coûts, notamment les fournitures générales, la nourriture et les boissons.
Compétences requises
- Solide expérience en management dans le prêt à porter luxe ou premium.
- Forte culture du résultat et goût pour l'excellence.
- Grand sens du service, goût du challenge.
- Excellent relationnel, capacité à communiquer avec enthousiasme.
- Passionné(e) par la Maison Giorgio Armani et suivi de l'actualité.