Merchandise Coordinator
il y a 4 semaines
Job Summary
The Client Services Coordinator plays a pivotal role in driving BDA value and meeting customer needs. This position works closely with Account Managers to source products that fit the expectations and goals of our clients through the power of merchandise.
Key Responsibilities
- Collaborate with assigned account managers to drive BDA value and meet customer needs.
- Attend client meetings with the account manager to understand client needs and brand requirements.
- Create documents for sales proposals, correspondence, and management reports.
- Update and maintain orders through internal systems.
- Source products and ideate based on differentiation strategy and client needs.
- Monitor project progress and maintain deadlines.
- Research, create, and maintain vendor relationships.
- Negotiate costs to maximize profits.
- Work as a team with sales, production, creative services, supplier services, accounting, warehouse, and other departments to ensure timely delivery and customer satisfaction.
- Maintain exceptional attendance and punctuality.
- Able to handle multiple responsibilities with competing deadlines.
- Maintain high levels of professionalism.
- Exhibit high levels of service to ensure smooth operations and customer satisfaction.
- Other job duties and projects as assigned.
Requirements
- 1-2 years of experience in sales or sales support – ad specialty, merchandise industries, a plus.
- Knowledge of BDA supplier base helpful but not required.
- Customer Service skills, including ability to work effectively with clients.
- Ability to communicate clearly with internal and external stakeholders.
- General knowledge of Microsoft Office.
- Basic project management skills.
- Ability to learn and maintain processes while working in a fast-paced environment, with changing priorities.
- Expert interpersonal and organizational skills.
- Exposure to negotiation skills.
About BDA
BDA is more than a workplace - it's a family. For over three decades, we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative, and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
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