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Customer Service Representative and Project Coordinator

Il y a 2 mois

Paris, Île-de-France Tunon Temps plein

Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Coordinator and Project Manager to join our team at Tunon. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and coordinating projects to ensure seamless execution.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Coordinate with hotel staff to ensure efficient and effective service delivery.
  • Manage guest reservations, respond to guest requests, and resolve any issues that may arise.
  • Conduct regular room inspections to ensure high standards of cleanliness and maintenance.
  • Assist with the setup and management of breakfast services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; Bachelor's degree in Hospitality or related field preferred.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.