Operations Associate
il y a 5 jours
At GuestReady, we're revolutionizing the short-term rental industry through innovative technology and a commitment to hospitality. As a Junior Operations Associate in Porto, you'll play a key role in empowering landlords to turn their investments into profitable sources of income. Your responsibilities will include building relationships with guests, supporting the reception and housekeeping team, and solving problems tactfully to ensure client and guest satisfaction.
Key Responsibilities:- Build relationships with guests based on trust and respect.
- Support and assist the reception and housekeeping team with day-to-day operations.
- Solve problems tactfully to ensure client and guest satisfaction.
- Fluent in Portuguese and English - French and Spanish would be a plus.
- Located in Porto.
- Experience in reception, tourism, hospitality (required).
- Willingness to work at weekends.
- Available to work at any schedule, including shifts until 1 am.
- An individual who's able to work under pressure being calm and composed.
- Fast problem solver; being able to seek solutions instantly for any given problem.
- Experience in delivering host-focused solutions based on their need and satisfaction.
- Team player; able to work in an environment with cross-cultural colleagues.
- Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.
- Detail-oriented individual with a strong focus on quality and an eye for detail.
- Willingness to learn and develop self.
- Capable of building a rapport with just about anyone and have excellent relationship-building skills.
- Able to work with the highest ethical and professional quality standards.
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Paris, Île-de-France GuestReady Group Temps plein{"h1": "Join GuestReady Group as a Junior Operations Associate", "p": "At GuestReady Group, we are revolutionizing the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish.As a Junior...
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