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Reception Manager

il y a 4 semaines


SaintJorioz, Auvergne-Rhône-Alpes, France Groupe Restoleil Temps plein

About the Role

We are seeking a highly organized and dynamic Reception Manager to join our team at Groupe Restoleil.

Your Experience

3 years of experience in a similar position is required, with a proven track record of managing front desk operations and leading a team.

Your Skills

You will need:

  • Excellent mastery of the English language
  • Knowledge of current health and safety standards

Ability to be

  • An organized, rigorous, dynamic, and committed person with impeccable presentation

Ability in terms of

  • Mastery of computer tools and classic software
  • Mastery of the switchboard
  • Team management

Your Qualification

You must have a degree or equivalent:

  • BTS in Tourism / BTS in Hotel Management / BTS in Tourism Management

Your Missions

As Reception Manager, you will be responsible for:

  • Managing and organizing the reception service
  • Ensuring the training and planning of the team
  • Controlling reservations and invoicing of clients
  • Controlling the management of arrivals and departures, ensuring all formalities are respected
  • Ensuring the quality of the team's work and respect of the Base Camp Lodge service
  • Managing the reception of guests and providing information concerning life in the hotel and resort
  • Ensuring good communication between the reception and other departments
  • Planning, managing, and optimizing the department's operating budget

Your Job

This is a permanent position, with the possibility of starting with a fixed-term contract.

  • Net monthly salary: euros net per month depending on profile
  • Working hours: 39 hours
  • Work period varying in the morning/day and evening
  • Possibility of accommodation