Reception Team Member

il y a 6 jours


SaintJorioz, Auvergne-Rhône-Alpes, France Groupe Restoleil Temps plein

About the Role

We are seeking a highly organized and dynamic individual to join our Reception team as a Reception Team Member.

Key Responsibilities

  • Manage and organize the reception service to ensure a smooth and efficient experience for our guests.
  • Check reservations and invoices for customers, ensuring accuracy and attention to detail.
  • Control the management of arrivals and departures, ensuring all formalities are respected.
  • Maintain the quality of the Base Camp Lodge service, providing exceptional customer service at all times.
  • Manage the reception of guests, providing information on life at the hotel and resort.
  • Ensure effective communication between the reception and other departments.

Requirements

  • One year experience in a similar position is required.
  • Good mastery of the English language.
  • Knowledge of current health and safety standards.
  • Ability to be organized, rigorous, dynamic, and committed, with an impeccable presentation.
  • Mastery of the computer tool and its classic software.
  • Mastery of the switchboard.

Qualifications

  • BTS in Tourism, Hotel Management, or Tourism Animation and Management.

Working Conditions

  • Permanent position, with the possibility to start on a fixed-term contract.
  • Net monthly salary: 1600 – 1700 euros net per month, depending on profile.
  • Working hours: 35 hours.
  • Working hours: mornings / days and evenings.
  • Possibility of accommodation.

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